"worst time ive ever had, supposed to be the..."

About: Darlington Memorial Hospital

The midwife that delivered my baby was amazing.

The staff on the ward after couldn't of been worse! I was left dirty with a catheter in just filling and filling. Couldn't get up to care for my baby. After it was removed and I was aloud out the bed I was blackmailed in to urinating with the promise of getting my drip removed so I could care for my newborn. I'd just given birth yet made to feel like a child. My partner was told to get out at exactly 9pm with no consideration we had only met our baby a few hours previous. After this I was left to struggle to even sit up in the Bed told 'press if you need us. After a sleepless and emotional night with the drip still in after practically urinating a small ocean I was told 'I'm telling the doctor you can't care for your baby so you won't be going home' the attitude that the midwives has is disgusting! I discharged myself the next day against wishes of the midwives, spoken to worse than a dog then told 'we don't judge" however when my father spoke to them they lapped it up. I wasn't told about the blood loss I suffered or helped/given any information at all. I'm now suffering depression and can honestly say if I hadn't had the night at DMH it wouldn't be happening.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent admission to Darlington Memorial Hospital and in particular the Maternity Services.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron and Head of Service.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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