"Rapid assessment , investigation and communication"

About: Royal United Hospital

I had assessment of a potentially very serious condition on my return from a holiday in Asia via ambulatory care. There was excellent communication between all the staff there who arranged urgent investigations, liaised with radiology and then arranged further investigations and a specialist review, while keeping me informed.

I felt in very safe hands, all the staff were courteous and caring, though clearly busy, and information I was given was accurate.

Story from NHS Choices

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Response from Royal United Hospital

We thank you for your comments about your recent care at the RUH and will forward these on to ambulatory care staff who, we are sure, will be very grateful for your kind words.

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