"The fact this is referred to as a hospital is a..."
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Posted by Han Solo
I have never been treated so disrespectfully, consistently, by every member of staff I have come across. Whether it's snide remarks or plain rudeness, not one person in this hospital seems to want to help anyone, ailed or well. Even if they're placed in a receptionist role. Being travelled, my partner and I both agree that the medical care in Kenya supersedes that of this establishment. It is quite frankly a joke. Upon diagnosing a broken ankle, one member of staff (when it should be two) put a cast on my partner that looked as though a child had done it. He was discharged the same day only to be forced back to another hospital, where it came to light that the cast was incorrect as well as poorly done and he should never have been discharged. He spent a further week in another hospital. This awful experience to be worsened when the follow up 'appointment' meant we were waiting well over an hour and a half after our 'appointment time'. Apparently this is common in the fracture clinic which does beg the question... Why use appointment times at all? As someone who works in customer service, the treatment by staff here both saddens and angers me. Putting the attitude aside, even the medical treatment borders negligent. Shocking.