"Avoid the phlebotomy department - 2hr wait!"
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
I've been unfortunate enough to come to the phlebotomy department on several occasions for blood tests. Without exception there has has been a wait of over an hour, sometimes two. Every seat in the waiting area is taken, with patients routinely standing against walls and sitting on floors.
On the last occasion when I was finally seen, the nurse didn't apologise for the wait, and had propped open a door with an full sharps bin.
I find it hard to believe how these huge delays are just accepted by the hospital, with no sign of any attempt to improve them.