"Experience of my 80 year old father in A&E"

About: St George's Hospital (Tooting) (London)

Last week I attended A&E with my father who is very frail and has significant difficulty walking.

We were transported by ambulance.

No wheelchairs were available when we arrived and no member of staff seemed to think that it was their responsibility to find one.

The result was that my elderly father had to sit on metal, slippery chairs in the waiting room for an hour - chairs which are very difficult to sit on if you are weak and frail.

The medical care that he received was excellent, tests were expedited due to his frail condition and all medical and nursing staff were extremely efficient and professional.

Story from NHS Choices

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Response from St George's Hospital (Tooting)

Thank you for taking the time to post feedback about your experience at St George’s Hospital. We are pleased to learn about your positive experiences but sorry that the seating arrangements proved difficult for your father.

Your comments will be sent to the managers of the service.

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