"Rude and indifferent staff in accident and..."

About: Royal Bolton Hospital

Having attended A&E with my poorly father I expected some degree of concern, the first members of staff involved in his care appeared friendly and helpful. After which things went downhill....

The doctor I have to say was good.... The nursing staff made no attempt in 4 hours to come into a cubicle to see how he was....

I don't want to make this a long review because there will be an nhs England complaint / CQC but I'm shocked by nursing care in this unit.

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Response from Royal Bolton Hospital

We're very sorry to hear this. Your comments have been passed on to senior staff and the unit, however it is difficult to look into what happened without further detail. We would appreciate it if you would please contact our Patient Advice and Liaison Office to discuss on 01204 390193.

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