About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Joanne
I visited your Accident and Emergency department with my brother, and the care he received I can say was very good. What really concerned me is the fact that a busy department, which is clearly under pressure, does not have a Ward Clark or someone that is non clinical to direct patients and report things to. Instead I sat and witnessed a large number of patient's in and out asking the nursing staff and doctors stupid questions ie. waiting times, reporting back from X rays and scans. I think it's something your department would benefit greatly from. I did mention this to a sister when I was there and the sister agreed. I would like to think you will take my advice as I know it would really benefit your department.