"Very efficient radiography department"

About: Trafford General Hospital

I visited the radiography department today and was very impressed. I am an MRI patient being seen for a scan at Trafford. I was given an appointment with 2 weeks of ringing up for information. The lady on the phone couldn't have been more helpful. The information sent to me was easy to follow and accurate.

The lady on reception was friendly and had a great sense of humour. The radiographer was also very nice, professional and friendly, explaining the procedure and making sure I was comfortable. My appointment time was 5:00, I was seen early and was back in my car by 4:20. The car parking is free!

A huge thank you and well done to everybody who helped make my scan go so smoothly.

Story from NHS Choices

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Response from Patient Experience and Quality Officer, Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care at Trafford General Hospital. It was very kind of you to write and compliment the service, as it is good to receive positive feedback that reflects the hard work and dedication of our staff. It was reassuring to hear that you felt the staff were friendly, helpful and professional, and that they made sure you were comfortable during your scan procedure. We were also pleased to hear that you found your care to be timely and efficient. This is the standard we expect for all our patients. I can assure you that we have passed on your positive comments to all the staff involved.