"Would never want to be inpatient again."
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Dissatisfied
I have had the misfortune to be an inpatient at CUH twice & both occasions were frightening in the lack of care I experienced on the wards. Communication is poor between departments & there is an over-riding sense of chaos & a lack of safety with the 'care' given on the wards. Medication rounds are infrequent & on both occasions I was left in pain with essential medication not given or late. There is no 'care' given & actually experienced staff who were intimidating, rude & incompetent. I felt very vulnerable, unsafe & would never willingly be admitted to the Hospital again.
I have made an official complaint stating the serious details that I want addressed however over 7 weeks later I still have not received a reply or had my phone call returned.