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A lovely manner

Posted By Eunyj9

"A lovely manner"

About: Crosshouse Hospital / Accident & Emergency

(as a friend),

Attended A/E with a friend, we are still in the CDU and the staff are great. A particular thanks to Caroline who's lovely manner should be praised. Everyone have been very friendly and very helpful. The A/E staff were good too. Thank you.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/10/2015 at 13:18
Published on Care Opinion at 14:10

picture of Eunice Goodwin

Praise where it is due, the team were fabulous, thank you for the chicken soup Sheilagh, well over and above the call of duty, and I will really enjoy passing this to you. Well done

Eunice
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