"Operation cancelled due to no beds"

About: Southmead Hospital / General surgery

(as the patient),

Attended the hospital for an op at 7, 30am went through all the previous assessment got changed ready to go down for the op. After 3hr 30min was told it was cancelled as no beds was available in ITU.

Now I got to go another wait to see when I can get another date and as I'm in a big risk of it bursting I think it is disgusting I have to go through all this worry.

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Responses

Response from Southmead Hospital

Dear Geezer,

Thank you for your comments, understandably you are upset that your surgery was cancelled for which we sincerely apologise.

When you posted your comment I note that you were still waiting to receive another date, if you have not received an operation date, please contact the Advice & Complaints Department at our email address Complaints@nbt.nhs.uk or telephone us on 0117 323 36646 and we will look into what is happening for you.

Yours sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

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