This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Cancelling an appointment

Posted By JRG

"Cancelling an appointment"

About: Newark Hospital

(as a relative),

I have LPA for my elderly father. He received a letter advising him of an appointment which he did not need to attend. The letter stated that if he wanted to cancel he should ring 03456088888. This I did on his behalf and I was told that I couldn't cancel unless I had a password. My father has no knowledge of any such password. What is the point of asking a 94 year old to ring a number if there is no way he can cancel the appointment?

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Newark Hospital 8 years ago
Newark Hospital

Submitted on 14/10/2015 at 10:34
Published on nhs.uk on 15/10/2015 at 02:32

Thank you for your comments.

Please would you contact the Patient Experience team on the telephone number below for this matter to be looked into further.

Kind regards

Patient Experience Department

Newark Hospital 01636 685692 (direct dial)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k