"Rapid Access Neck Lump & Thyroid Clinic"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
From the moment I was referred until the day I was discharged, I was treated with the utmost professionalism, care and kindness by the doctors and nurses. I could not have asked for better treatment.
The only hitch was when I was unable to make one of my appointments and had to cancel owing to a family emergency, the person on the phone was very understanding and reassured me that my appointment would be rearranged and the clinic notified that I couldn't be there that day. I was very disappointed a few days later to discover that I had been marked down as a 'no show' and my G.P. notified that I didn't tun up. Subsequent phone calls straightened it all out but it shouldn't have happened.