"Communication advice and procedures"
About: Stobhill Hospital / General Surgery Stobhill Hospital General Surgery G21 3UW
Posted by Upset spouse (as ),
Arrived with my wife for her appointment for day surgery. Breast reduction.
Both worried about procedures and anaesthetics etc etc.
Was actually dumbfounded at the lack of empathy surrounding procedures affecting the patient needs along with their significant other prior to surgery.
I parked the car, walked her to reception and upon enquiringly about parking allowances found out that I wouldn't need to be thinking along those lines as I would be saying goodbye to my wife prior to her surgery at the "boarding gate".
10 minutes in and it's waving goodbye to your loved one like you were at the coach terminus or Airport.
What a terrible system. Not my idea of what was going to happen and even if I were informed about it I would be saying its a poor excuse for patient care psychologically never mind the trauma of such a scurried and Ill thought out way of dealing with patients and spouses feelings prior to surgery.
Shocked that the NHS has gone down this road and left care and empathy as a casualty to efficiency.
I wouldn't be surprised if this was all about keeping parking at a manageable minimum and traffic flowing out of the hospital grounds.
What changed days indeed. Indescribable. Deeply disappointed and disgusted.
What has the NHS come to. Just no respect for human feelings. OMG.
Husband of the patient (a nurse).