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Everything has been very clear

Posted By maggie10

"Everything has been very clear"

About: University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as the patient),

since admission, every step everything has been well explained - from triage to admission ward. Doctors and nurses have been excellent throughout. Everything has been explained well, any questions have been answered efficiently. Leaflets were provided on treatment given, leaflet for family members with phone number and visiting times. Everything has been very clear.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 8 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 13/10/2015 at 17:34
Published on Care Opinion on 14/10/2015 at 09:16

picture of Ruth Thompson

Dear Maggie10

Thank you for taking the time to post your experience of Monklands Hospital, I am delighted to learn you have been given information regarding your condition and treatment and your family have also had the necessary information about the hospital.

Being clear about the treatment options for your condition allows you to participate in the decision making process with your clinical team and reduces any anxiety you may have whilst in hospital.

I wish you a speedy recovery.

Kind regards

Ruth

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