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still waiting to see consultant

Story from nhs.uk

"still waiting to see consultant"

About: Manchester Royal Eye Hospital

ive been waiting 5 months now to see consultant about my treatment they are trying to fob me off with unsuitable alternatives all I want is to speak to the consultant keep being told they will ring me and they don't im at screaming pitch with them they need showing up to the highest level it is making me ill and they don't care

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 8 years ago
Central Manchester University Hospitals NHS Foundation Trust

Submitted on 27/10/2015 at 10:57
Published on Care Opinion on 28/10/2015 at 11:20

The Manchester Royal Eye Hospital is very sorry to receive your comments and concerns via the NHS Choices and Patient Opinion websites about your experiences over the last 5 months in trying to speak to the consultant in charge of your care.

It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk we will be happy to discuss this with you.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust

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