"disappointed"

About: Royal Liverpool University Dental Hospital

After years of pain and discomfort

I was referred to Liverpool Dental

I travelled 6 times in a year all the way from the isle of man desperately trying to find a resolution.

None of the many specialists at Liverpool seemed to able find a dental problem and just discharged me!!.

It is supposed to be a teaching hospital so I would of thought I should of been passed onto a different hospital if the problem is neuro related as they suggested.

I didnt appreciated unnecessary information I was asked to provide for instance what my husband did for a living.

I get the impression that alot of claimers and blamers may visit this hospital of which I am not one of and hope there was no confusion!!

I got equally good advice from Boots Pharmacy counter and am gutted that just because my problem wasnt of the norm I was discharged without result perhaps a genuine case like mine could of been of value to the teaching system there.

Im just thankful that I am a strong person and able to deal with things but sympathise with anyone else with similar who are cast adrift...

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Responses

Response from Royal Liverpool University Dental Hospital

Thank you for your comments. We are sorry to hear that you didn’t have a good experience in our Dental Hospital. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265