"Maternity support -seriously lacking"

About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ

Posted via nhs.uk 8 years ago

After being referred for breast feeding support I left the hospital in tears following the treatment by the staff which can only be described as rude and unhelpful.
A full night of nurses making threatening comments and making me feel terrible - a horrible experience

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Kettering General Hospital

Submitted on 16/10/2015 at 14:53

Published on nhs.uk on 18/10/2015 at 02:31

I am very saddened to read your comments and would welcome the opportunity to meet with you to discuss your care in more detail. Currently we are working towards our UNICEF Baby Friendly level 3 accreditation and have invested hugely in our staff training around breast feeding support. I am very sorry that this was the experience you had and apologise on behalf of the staff who left you feeling like this.
Please do not hesitate to contact me via our PALS team on 01536 493305 who will be able to connect your call to me directly.
Mara Tonks
Lead Midwife for Delivery Suite

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Maternity support -seriously lacking

"Maternity support -seriously lacking"

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