"Wonderful hospital"

About: Addenbrooke's Hospital

On the 17th August 2015 I had an operation to remove a tumour from my inner ear. The care and attention I received was second to none. I was very worried but everyone I had contact with very kind and put my mind at rest. My initial appointment was with the consultant and nurse who explained the operation and were also very re-assuring as was a member of staff at my pre admission assessment.

I met the consultant on the morning of the operation along with the anaesthetist who both explained the procedure. I was on ward D6 after the operation and again the care and attention I received was excellent. My operation was a complete success thanks to the exceptional skill of the consultants and all 'The Team'. I have been home 7 weeks and now just waiting for my post operative appointment and hopefully get a chance to say 'thank you' again to the staff at Addenbrooke,s.

Story from NHS Choices

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Response from Addenbrooke's Hospital

Thank you for taking the time to let us know that you were pleased with the professionalism and kindness of the staff you encountered at Addenbrooke's when you had your operation.

I have passed on your thanks to the staff involved as they will be much appreciated.

It is always good to learn that staff are providing care in line with our values of 'Safe, Kind and Excellent'.

Patient Advice and Liaison Service

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