"Nurse spoilt experience."
About: Shepton Mallet NHS Treatment Centre Shepton Mallet NHS Treatment Centre BA4 4LP
Posted by Susan Paul
My appointment for forthcoming surgery was at 13.55 all went smoothly in the various departments I.e x-ray department,blood pressure etc then all came to a halt at 3.30pm I was to see a nurse who would fill out an online form with my details. Other potential patients came and went despite my constant asking at the desk area I was still waiting to see a nurse at 5pm even staff were going home.
At 5.10 they finally called my name and took me into their office,by this time I was not in any frame of mind to question why the delay but they had a freshly made cup of tea on their desk.
The surgeon who performed my operation was very professional and I would like to thank them and their staff for a pleasant experience and successful operation and pre and post op care nothing was too much trouble.
It is a shame that the above nurse spoilt that.