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Nothing but praise

Posted By wilsuz

"Nothing but praise"

(as a parent/guardian),

Our son was recently admitted to ward 19 WGH. We have nothing but praise for all staff we encountered in the 4 days we were in hospital. From the beginning of his journey in ward 19 through to ward 20 the staff were, professional, courteous, attentitive, kind and very caring. To much bad press comes about to freely, not as many thanks. So from us, Thank you all very much!

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Responses

Response from Susan Stewart, Associate Director of Nursing, North Lanarkshire, Health & Social Care Partnership 8 years ago
Susan Stewart
Associate Director of Nursing, North Lanarkshire,
Health & Social Care Partnership

Submitted on 13/10/2015 at 10:02
Published on Care Opinion at 12:52

picture of Susan Stewart

Dear wilsuz,

Thank you for taking the time to provide feedback about the care your son received during his time in the paediatric ward. I hope he’s feeling better now.

The staff work really hard to provide the best possible care for the children. They realise the importance of good communication and support for parents at what can be a very worrying time. I’m delighted to read that was your experience and I will be deligted to feedback your kind words to Senior Charge Nurse Buddy and the rest of the team.

Susan

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