"I was very happy with the care that I received"

About: Forth Valley Royal Hospital / General medicine Forth Valley Royal Hospital / Neurology

(as the patient),

I have myasthenia gravis.

I was taken into hospital with a chest infection and difficulties swallowing in mid-August 2015. I was treated with antibiotics, fitted with an NG tube for medication and feeding, given a five-day course of IV immunoglobulins and started on steroids.

I was kept in clinical assessment unit before being transferred to General Ward A12 where I was in the care of the General Medicine staff and visited by Neurology staff. I was also advised and assisted by a speech therapist and a dietician.

I was very happy with the care that I received. I was discharged after 20 days.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Isambard

Thank you very much for taking the time to leave feedback about your recent experience.

I have shared your feedback with the departments that you have highlighted in your posting and they were delighted to receive such lovely feedback and would like to pass on their thanks and best wishes.

The staff work hard to ensure that our patients are provided with the highest quality of care, it’s always lovely to hear about such positive experiences of our care.

I hope that your recovery is progressing well.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

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