"I felt that the staff did not seem to care"
About: St Bartholomew's Hospital / Cardiology St Bartholomew's Hospital Cardiology EC1A 7BE
Posted by Emel (as ),
I have been in a number of other hospitals but this was by far the worst. Apart from the building and the facilities which have not been brought up to date, god only knows for how long. In my view, the staff did nothing to make my stay, the very anxious stay, any more pleasant. On my arrival I was faced with a row of patients sitting in their armchairs next to their beds with legs dangling. I feel that this is not really a good idea for anybody, but particularly inadvisable to people with heart problems.
The trolley which comes around in the mornings as a poor replacement of a shop, sells bottled and packaged heart attack: crisps, Coke, biscuits.
I felt that staff did not seem to care.
The food is stodge, for days there is not a piece of lettuce, tomato or anything healthy in sight.
The disabled facilities are as rudimentary as they can get away with and during my stay I was offered no help to shower in that less than easy to maneuver cubicle.
I never saw who was in charge in the ward and when I asked for them, they never came. No idea why because the nurse I asked did not bother to come back and tell me.
I know a new building is going up and it will help with the facilities such as radios for patients, shop, better toilet and washing facilities but I am not at all convinced that the mentality, the attitude of the staff towards the patients will change for the better just because the building is new.