"Does anyone really care"
About: Wansbeck Hospital Wansbeck Hospital Ashington NE63 9JJ
Posted by Barry Oliver
A visit to to Wansbeck hospital on 10th Sept to see a consultant about changing my medication all went fine I was prescribed a Lixisenatide pen to inject once a day.
I was told by the consultant not to use the injection pen until I had training on how to use it properly, as no nurse was available I was told that someone would phone me and talk me through it.. surprise surprise I am still waiting, 3 weeks and nothing but as I have used an insulin pen before I read the instructions and have been using it successfully for 3 weeks now.
If that was not bad enough, I now phoned for a repeat prescription of the Lixisenatide pen and was phoned by my gp to tell me that as the hospital has not sent a letter to them explaining about the new medication I can not have it, and I would personally have to sort it out myself by contacting Wansbeck to get them to send a letter out to my gp.
Why when everything is the fault of someone else do I have to have the privilege of sorting it out for them.
Ok I will sort it out. I phoned Wansbeck to talk to a nurse and all I got was an answer machine message. The whole episode is a complete farce which could of been written by the late Brian Rix. Quite honestly I am appalled at the way my case has been treated from after I saw the consultant. I am considering being referred back to my gp.
Now what happens... I have done more than I would expect to do and I can't do any more and will not do any more.