"Good and bad at Wishaw General hospital"

I had a procedure to treat a pilonidal synus in Wishaw General at the end of August 2015. I attended the day surgery unit and the staff there were friendly and helpful. I had previously met my surgeon who had already explained everything to me. I had the procedure and was discharged later in the day. Unfortunately as time went on I developed an infection which the doctor prescribed an anti biotic for. I was still on a lot of discomfort and asked for an earlier return appointment however found the doctors secretary very unhelpful. I tried to arrange an early return appointment for advice however the doctor was on holiday which of course was no problem however their secretary told me that she would speak with his colleague. After continually phoning and leaving messages I got no reply. I eventually got hold of the secretary on the phone and was told their colleague had been ignoring their pages and that the doctor would be back in a week so the secretary would make an appointment with the doctor which the secretary did however this did not help me in the meantime. I seen the doctor on their return and they advised the pain may be due to a problem under the skin and he would request an ultrasound scan. It has been 3 weeks since the referral was made and despite phone calls to chase this up I still haven't received an appointment. I have been off work for almost 8 weeks now and the wound isn't healed. I'm under increasing pressure from my employer to return but can't until I know what is causing the pain.