"They run well as a clinic"

About: Leicester Royal Infirmary

It is my understanding that this clinic does not get good reviews. But I am currently attending the ENT clinic and I am yet to experience trouble during my 4 visited there. I get confirmation of an appointment a long time prior to the day, and I am seen within 20 minutes of my scheduled time, and I get there early so I do wait up until the time o my appointment and then not much longer after it as I said, if the appointment is not dead on time. It is a comforting clinic, with kind staff, whom have been very helpful and make me feel safe due to their professionalism.

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Responses

Response from Leicester Royal Infirmary

Dear Jordan,

Thank you for taking the time to post your comment.

It is great to hear how pleased you are with the service and care you have received in the ENT department at the Royal. Your feedback is much appreciated and has been shared with the relevant team. It is always nice for our staff to receive positive feedback, especially as they are extremely busy at the moment.

Kind regards,

Communications team,

Leicester's Hospitals

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