"Short notice appointments are inconvenient"
About: Crosshouse Hospital / Physiotherapy Crosshouse Hospital Physiotherapy KA2 0BE Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by Attentive106 (as ),
I had a knee operation in mid-September and have been waiting for physiotherapy treatment following on from this.
I just received a letter with an appointment tomorrow and called the ambulance transport service straightaway so that I could get to Crosshouse Hospital. However, I was refused transport service – they said they were unable to provide an ambulance at short notice. I can appreciate that point but then again it does not help people like me who have appointments within a day of receiving a letter from the hospital.
I now have to wait another week for a rescheduled appointment when all the advice states that physiotherapy should not be delayed.
There needs to be enough time between the appointment letter being sent and the actual appointment for transport to be arranged where needed.