"Poor service upon referral"
Posted by Fellow2 (as ),
I went to my doctor because of Dupuytren’s disease which affects my hands. I have previously received treatment to one hand and heeded the specialist’s advice not to let the fingers on my other hand become so badly affected before seeking treatment.
In view of this when my other hand started to become troublesome I went to my GP for a referral to the specialist for further treatment. However, following referral to the Clinical Commissioners the treatment has been refused.
Why would the doctor refer me if I did not need treatment? If the NHS is strapped for cash why not let me be seen by a specialist who can decide whether treatment is appropriate? So far I have had 2 letters and 4 phone calls following the referral, only to be told I will not be treated – there must be a cost attached to this and further cost will arise when I am re-referred again and again until treatment is approved. How can a panel of people decide whether they approve the cost of my treatment when they do not fully understand the impact of the condition on my daily life?