"Cant speak too highly of the service delivered"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

Rob was the paramedic came out to my house. He was here in 8 mins and cant speak too highly of him and the service he delivered. He was very thorough and very reassuring.

I had passed out at home I soon came round but he checked me over and did an ecg.

I wanted to pass on my thanks.

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Open6581

Thank you for taking the time to provide us with feedback. I hope you are feeling better.

It is always so rewarding to hear how our staff are delivering excellent care to patients when they need it most.

We would be very happy to share your kind words with the ambulance staff involved in your care, however in order to identify them we will need a little more specific information. May I ask you to contact our Patient Engagement team on either plaudits@swast.nhs.uk or 01392 453831 and a member of the team will take you through the process.

Thank you, again, for sharing your story with us.

Sara

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