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Consultation

Story from nhs.uk

"Consultation"

About: Leicester General Hospital

After waiting 3 months for the appointment which is far too long..I was asked by the consultant "what do you want me to do" ! I went for a discussion re the most appropriate treatment relevant to the pain, discomfort etcetera I have to tolerate every day and night! I had the most briefest of examination resulting in being advised one change of medication and to visit my GP for the prescription! I always try to be pleasant and maybe I'm too laid back on reflection! ... So keep taking the tablets as the saying goes!

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Responses

Response from Leicester General Hospital 8 years ago
Leicester General Hospital

Submitted on 09/10/2015 at 16:29
Published on nhs.uk on 11/10/2015 at 02:31

Dear reviewer,

We are really sorry to hear that you are not happy with the care you have recently experienced from our pain management department. We would like to look into your concerns so we can improve our service for future patients and ensure your treatment plan has been fully explained to you. If you are happy for us to do so, please send your details (name, address, date of birth and hospital number) to me - linda.chesterton@uhl-tr.nhs.uk and I’ll look into your case.

Thanks for taking your time to post your comment. Your feedback is important to us.

Kind regards,

Linda Chesterton

Service Manager for Pain Services

Leicester's Hospitals

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