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Endoscopy

Story from nhs.uk

"Endoscopy"

About: North Tyneside General Hospital

I would just like to place on record that my visit to NTGH for a sigmoidoscopy on the 5th of October was carried out in a very professional and caring manner, I would like to thank the Nurse who carried out the initial procedure with care and empathy, this was very much appreciated.

The doctor and endoscopy staff were also caring and professional, I would like to say a big thank you to all those who looked after me for my very short visit.

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Responses

Response from North Tyneside General Hospital 8 years ago
North Tyneside General Hospital

Submitted on 09/10/2015 at 12:02
Published on nhs.uk on 11/10/2015 at 02:31

Dear Keith,

Many thanks for taking the time to share this review . The endoscopy team will be delighted to hear how much you appreciated the service they offered during your short stay with us.

We know how important the relational aspects of care are when providing a high quality service, so it's lovely to hear how warm, friendly and professional staff were able to give you the reassurance you needed during your examination and assessment.

With all best wishes,

Annie

Annie Laverty - director of patient experience

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