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"Stoma reversal"

About: Manchester Royal Infirmary

Asked to go at 7am still sat waiting for surgery at 5pm Got discharged at 2pm still sat waiting for me ds at 8pm not acceptable. Right arm does not no what left is doing. Shortage of staff ring bed buzzer no response. Would not advise anyone to go here.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 8 years ago
Central Manchester University Hospitals NHS Foundation Trust
Submitted on 14/10/2015 at 09:06
Published on Care Opinion at 09:28


We were extremely sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your poor experience waiting for your surgery, and the delay in receiving your discharge medication. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk we will be happy to discuss this with you.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust

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