About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
After a call from school that my daughter had her hand jammed in a heavy fire door and an extremely swollen mishapen finger I took her straight there. After twenty minutes I asked receptionist if my daughter was in the right place or should she be in cramlington I was dismissed with a 'it's only a finger and your in the right place' my daughter was in agony, I spotted a poster at reception saying if you require pain relief ask so I asked if she could get pain relief I was told ' you have to wait for a nurse ' half an hour later still nothing , i would of waited all day for her finger to be seen to as long as she had pain relief more time passed so I asked again to be told to wait ,absolutely disgusting, fear this would set off other medical conditions as well as being in obvious pain I took her home for pain relief and inhaler and took her to cramlington. Utterly disgusted that receptionists are making decisions about people's health , and not even asking the same questions to people when they come in. Not giving a child clearly in pain some relief is disgusting I will certainly never use this service again ever!