"Chaotic wasteful appointment system"
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WH
Appointments are poorly arranged, often at short notice. Clinical reviews are not carried out when the Consultants say so.
Patient & GPs fail to get feedback, and when they do,- sometimes it is 6-8 weeks after the event.
There is no co-ordination in case notes, emergency clinic notes are not automatically collated with existing notes.
Patient notes are stored off site and not easily available to Doctors.
Communications between Doctors and patients are, in my view, very poor.