About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted by Queenie
I came to Southmead for spinal surgery on the 7th September 2015. All went to plan, I was taken to theatre early with no waiting around, all staff involved were brilliant notably my anesthetist, who was amazing they noticed I was getting a bit nervous & gave me something to help. In recovery I remember wondering where my mum & auntie were, I found out much later that they was asking to see me but told they wasn't allowed! (They were told I was out of surgery & ok) there was a delay with my room so I was kept in recovery for longer than normal, I was taken to theatre at around 9:30am, I was finally taken to my room at 7:15pm so in all that time my mum didn't see me & was extremely worried & when I found this out I was quite angry! Having a room to yourself is lovely all that was missing was a TV! Having one really would help to pass the time! They only complaint I have about nursing staff is the day after my op I asked a nurse if it was possible to have a seat for the toilet as it was far to low for me, the nurse said they could get one from a patient that wasn't using theirs, the nurse said they would give it a clean & bring it to me, I never received it!! I didn't eat anything whilst I was in hospital (I was in for 3 days) as the menu doesn't really cater for vegetarians! In my experience I found the night staff far more attentive than the day staff, I was in gate 7b bed 63, & I really want to give a special mention to a member of the night staff who was absolutely amazing, they could not do enough for me & nothing was to much trouble for them! The nurse always addressed me as if I was a friend, always had time for a chat & would just pop their head around the door to check if I was ok or needed anything! I looked forward to them starting their shift, they made my hospital stay easier & more bearable, when I have my follow up appointment in a few weeks I will drop a thank you card off for them overall I am happy with my treatment & my stay at Southmead & am so far doing much better that when I had my first operation at my local hospital 3 yrs ago! I just want to add that anyone I seen from the spinal team were brilliant!