"Excellent Care"

About: Queen Alexandra Hospital

I was recently admitted to Queen Alexandra Hospital as an emergency by my GP, and after diagnosis underwent an operation for the removal of my gall bladder.

From the moment of admittance to that of discharge I received excellent care from all concerned; consultants, surgeons and anaesthetists were approachable and took care to explain what was happening and any risks involved.

As I also have COPD my operation was tricky but at all times I felt in safe hands. Nursing and after care was also superb.

A very big thank you to all staff on Wards E2 and E4 for enabling me to get back home as quickly as possible.

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Response from Queen Alexandra Hospital

Dear Joan

Thank you very much for taking the time to provide your positive feedback regarding your experiences within the Surgical Department and on E2 and E4 Wards at Queen Alexandra Hospital .

Please be assured that your comments have been shared with the Teams involved.

I hope you are recovering well and wish you well for the future.

Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise.

Kind regards.


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