"Osteoporosis Clinic"

About: Medway Maritime Hospital

Never have I been treated with such disrespect and rudeness by a member of the Nursing profession. I asked to see a Doctor and was informed loudly in the waiting area that if I wanted to see the Doctor I would have to rebook. The consultation that followed did not take my feelings or questions into consideration. I was issued with a prescription for a medication I have qualms about taking by a "pithy rude and insensitive" so called Nurse Specialist. Maybe that person is a specialist in their profession but I think they had no manners or respect for their patients.

As a member of the Nursing profession myself, I feel people like this give us a bad name and would have to question whether or not they should be in that role. They certainly does not enhance the reputation of a hospital that already has such a poor public profile.

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Responses

Response from Medway Maritime Hospital

We are sorry to hear that the care you received was not of the standard that you would expect. We would like to look into your concerns in more detail but will need more information from you to be able to do this. Please can you contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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