"From bad to wore ACU Unit"

About: Milton Keynes Hospital

I arrived on the ACU unit after being admitted by the urgent care centre. I had to wait 2 hours before i arrived on this ward as a dr was not available to see me but already being told i had suspected kidney stones and arriving at the urgent care centre at 7pm it was now 10pm and my pain thresh hold was now getting nail biting. I tried on many occasions to ask for pain medication and finally at midnight i was offered a paracetamol after advising diclafenic had been given to me at 9pm and not worked thats why i was here for pain control. Off i went to ACU i was dumped by a bed in the dark with the sheets on the table left to make my own bed and made to wait till 4am for pain medication. Cut a long story short i had a surgery that has left me in no end off pain, a catheter fitted incorrectly that caused me to urinate myself over my clothes infront of my consult and was told not to cry because its silly to cry I'm 34 1 don't expect to be peeing myself at that age or be left 3 days in an adult nappie i was given tramadol for a week when i have epilepsy.

This is not the half of what went on they are running a mock staff do not turn up for shifts men sharing female wards and showers it's disgusting and someone needs to deal with this hospital

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Milton Keynes Hospital

Thank you for taking the time to post your comments. We are very sorry that your experience of our hospital was not a positive one. We would like to look into your concerns further to find out what happened. Could you please contact our Patient Advice and Liaison Service (PALS) on PALS@mkhospital.nhs.uk or call 01908 660033. Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful