"Urgent care for broken toe"

About: Trafford General Hospital

I went on saturday afternoon. The service from reception to triage to seeing a doctor in a&e ,including xray, was effecient and staff were pleasant and helpful. The receptionist even changed the tv channel because it was rugby!! The whole process only took two hours and the doctor i saw in a&e was fantastic. I was also aware of other patients being treated around me in the same way.

I cant remember the doctors name or the radiologist but they were both great.

I wouldnt want to recommend anyone to attend urgent care but if you have to id recommend this one!

Lets stop complaining about the nhs.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Urgent Care Centre at Trafford General Hospital. It was very kind of you to write and compliment the service, as it is good to receive positive feedback that reflects the hard work and dedication of our staff. It was reassuring to hear that you found the staff to be pleasant and helpful, and that your care and treatment were timely and efficient. Also thank you for sharing your observations that you found all patients around you being treated in the same way. I can assure you that we have passed on your positive comments to all the staff involved.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust