"Amethyst Ward"

About: Diana, Princess Of Wales Hospital

My mother is a frequent patient and it always seems she is discharged too soon and ends up back in a few days later. My complaint is that when told to ring the ward it's not answered. It's just picked up and put down. No please ring back after x o'clock or anything. If that's indicative of the level of care they provide I fear for anyone on the ward.

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Responses

Response from Diana, Princess Of Wales Hospital

Hello, I'm sorry to hear about your experience, please can I suggest you contact our patient advice and liaison team so they can look into this - you can ring them on 01472 875403 or email nlg-tr.pals@nhs.net Kind regards, Sarah Mainprize