"Complaint about staff and consultants"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by MaryLou (as ),
I went into Queen Elizabeth hospital Glasgow with a suspected broken neck. I have broken it before. I was admitted and seen at Acute Receiving Unit 4. I was seen by a doctor and because I suffer frequent falls it was agreed I had no quality of life. Next morning I was seen by consultants who said that I would going to Ward 8b. Under no circumstances was I to go to toilet by myself in case I fell. I would be fitted with heart monitor and have an echocardiogram. ? heart related. Also I would see psychiatrist and neurologist? Drug related for bipolar and epilepsy.
Second group of consultants on ward eventually decided I would not have heart monitor fitted nor echo cardiagram - nor see consultants. I would be released having had no treatment whatsoever. This took 5 days! Waste of time waste of bed! I am now on a waiting list for heart monitor to be fitted at Western Infirmary (which closes in a month). Permanently.
The care was so poor that my husband came in at 9. 00 am and left at 9pm. This was to ensure that I was taken to toilet and was given me my shower. First day on ward I waited 2 hours to be taken to toilet only to be told buzzer system was broken! Hence my husband coming in. I was wakened at 0330 first night to be given my antidepressant as they did not have it and had to 'steal' from another ward. Nobody came to check on me during the night. I could have killed myself and nobody would have known for hours.
I came out utterly despondent -unfulfilled expectations and undelivered promises. No change. I saw my GP yesterday and he told to put in an official complaint. I had asked for a complaint form and to see ward manager - neither were delivered.