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Tilgate respiratory ward

Story from nhs.uk

"Tilgate respiratory ward"

About: East Surrey Hospital

My father was admitted to your ward following an emergency transfer from his golf trip! The staff were so caring, taking time to explain, and talk to their patients.. I observed them taking time to feed the less able, not rushing them, and being generally top class!!

Thank you so much, my dad has since been transferred to the heart ward, Holmwood, I certainly hope they match his care!

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 03/10/2015 at 04:58
Published on Care Opinion on 05/10/2015 at 10:03

picture of Ian Mackenzie

Dear Nicky

Thank you for your feedback on your fathers care on Tilgate Ward. I know the staff will be pleased to read your comments. I hope that you are equally pleased with Holmwood.

Regards

Ian

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