"Minor surgery."

About: Sunderland Royal Hospital

I needed minor surgery for small growth on my ear,and my appointment was for 23 third of October but to my delight it was brought forward to the second of October.When I arrived I was treated with the greatest respect by every member of staff.The nurses on the ward made me feel I was the only person that needed treatment.The ward nurses made feel at ease by their friendly manner and The surgeon came to see me and explained in detail the procedure that I would have and allayed any qualms that I had had up till then.When I went to the theatre every-one was wonderful,chatting away and the surgeon talked me through the operation.I did not get the time to thank them as I was wheeled back to the ward so thank you to all your theatre staff.

George Pemberton.

Story from NHS Choices

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