"I was allowed to leave CUH with an Ectopic..."

About: Croydon University Hospital

I am angry and I am out raged that I was simply dismissed and told to come back for days later after attending the Early Pregnancy Unit with pain on my left side and tenderness to the pelvis area to check on the scan whether or not the pregnancy I was having was a viable pregnancy as per advice from A&E. The nurse was unconcerned and extremely dismissive of me and my very much wanted pregnancy advising that i was early into my pregnancy to scan. I had to attend another hospital's early pregnancy Unit the following day with the same symptoms and was told after an internal scan at 5 weeks and 2 days that I was having an Ectopic pregnancy and needed emergency surgery and was admitted that day. This hospital put my life and any future pregnancies I could potentially have at risk and due to this I do advise anyone who is pregnant and not satisfied with the service they receive at this hospital to seek a second opinion.

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Response from Croydon University Hospital

Dear Anonymous

I am so sorry to learn of your experience and fully appreciate how worrying and distressing this was for you. I apologise on behalf of the Trust for the lack of support you received and, having spoken to the service involved, I understand that the circumstances of your visit have been taken seriously and are currently under investigation. As part of our Being Open process, we will normally share the outcome of the investigation with you once this is completed. If you need any further information at this stage or if you have any other concerns you wish us to look into, please contact me direct on graham.richardson@croydonhealth.nhs.uk or on 020 8401 3000 extension 5990.

Kind regards

Graham Richardson, Deputy Manager, PALS and Complaints

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