2 hour 45 minute wait
Consultant didn't introduce themself when we met
Continually spoke over my wife, did not ask for her views or preferences, sighed, eyes rolled skywards whenever she asked them a question. Physically rose their hands towards her to signal her to stop speaking
Also, critical through out of their colleagues who had previously treated my wife
All in all, unprofessional, poor communication skills, we were made to feel like a burden or interruption to their day
Hugely disappointed and shocked
"Unpleasant experience"
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WL
Posted via nhs.uk
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