"Excellent service"

About: Bideford Hospital

Had a slight problem attended Minor Injuries at 8am problem sorted and out by 8.30am very friendly, helpful and efficient.

Story from NHS Choices

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear Patient

Thank you for taking the time to post your comments on the website. I was pleased to see that you had a good experience at Bideford MIU and you were met with friendly and efficient service.

I have shared your comments with the MIU nurse manager, who will in turn share your feedback with the staff involved in your care, where they will be gratefully recieved.

Many thanks
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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear 'anonymous'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for taking time to show your appreciation.

At Healthwatch we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss this or any health or social care issue with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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