"eye care department"

About: Darlington Memorial Hospital

I would like to congratulate the staff in the out of hours eye care department. I was in such pain and had been referred .the staff were kind ,and helpful.I received first class treatment.I was phoned at home to arrange a follow up appointment.I was seen by a triage nurse who was friendly and put me at ease. I was further seen by the nurse practitioner who was also kind and had a professional manner. thank you to all the staff.

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Response from Darlington Memorial Hospital

Dear Doreen

Thank you for providing feedback on your recent experience of the Out of Hours Eye service at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Sister and the Head of Service to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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