I am really impressed with all the staff at Accrington Victoria Hospital (minor injuries unit) 100 % absolutely . I cant Thank you enough.

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Response from Accrington Victoria Hospital

Many thanks for your feedback regarding your recent experience at the Minor Injuries Unit at Accrington Victoria Hospital and thank-you for taking the time to do so.

It is a pleasure to receive such lovely feedback and I will make sure your comments are passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

If you would like to speak with one of our Patient Experience team so we can understand what made this such a positive experience we would really value this so that we can try to make it like this for every patient visiting our hospitals.

You can either contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk .

If you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk

Many thanks again for commenting and best wishes.

Helen Ritchie, Senior Patient Experience Facilitator

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