About: Highgate Private Hospital

I attended Highgate hospital as a referral for a gastroscopy. I was greeted at the main desk and shortly afterwards taken to a private room with bed and television and wi-fi. Everything was explained to make me feel comfortable. The nurses were friendly and pleasant. The consultant was very reassuring so that I didn't feel nervous. Even though it was not a pleasant experience, the theatre team were so calm and capable that the whole procedure was less stressful than I had anticipated. I was given the results straight away and allowed a welcome cup of tea after an hour's recuperation.

Many thanks.

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Response from Highgate Private Hospital

Dear Kathleen,

Thank you so much for taking the time to provide us with feedback. We are committed to providing the best possible patient experience and your comments are a really important way of helping us to achieve this.

We look forward to welcoming you back to Highgate Private Hospital should we be in a position to help you in the future.

Best wishes,

The Highgate Private Hospital Team

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