"X-ray and ultrasound"

About: Queen Elizabeth Hospital (Birmingham)

Today I had to get an ultra sound in a sensitive male area, upon arrival there was an extra guy training who did the initial ultrasound. Both him and the guy overseeing him were great, I didn't feel embarrassed or awkward once! Where both very respectful and even made me laugh during the check. Then after the guy training was done the usual redid the check just to make me feel reassured to which I already was. The guy training was very chatty and explained everything. I then had to get 3 X-rays done in the same felt again all staff were polite friendly and efficient. The hospital was very clean and well maintained my only slight gripe was the gowns I had to try 4 before I found one that had all the ties intact to cover my bum lol. Awesome job QE keep it up!

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Response from Queen Elizabeth Hospital

Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital Birmingham.

We are delighted to hear that you had such a positive experience and that our staff put you at ease during your scans. Your post has been shared with the teams who cared for you - they really value your comments.

We will take on board the feedback about the gowns and do something about it as soon as possible. Apologies that some of the gowns were not fit for purpose.

If you would like to provide any further comments about your experience, please visit the hospital webpage www.uhb.nhs.uk/yourviews

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